Q&A
Do you have a question? Use our 'ask for advice' enquiry form to contact us online.
Hello. I am in the 3rd trimester of my pregnancy and suffering badly from hayfever. My midwife says there is nothing I can take? Is that so or is there a product which is safe for me?
At this stage of your pregnancy its perfectly safe to use Flixonase nose spray.That should help to control you hayfever.
I have noticed your prices seem to be cheaper than some of your competitors, have I got this right?
Well, we are a CBD pharmacy with high overheads (e.g. rent) but we do pride ourselves on offering our retail products at more than competitive prices. We are pleased you have noticed this.
I am a member of Southern Cross Health Insurance. I understand my prescription charges can be paid automatically from Southern Cross to you. What do I need to do?
Just bring in your Southern Cross card at the time you present your prescription and we will do the rest.
Do I need a prescription for Losec or can I buy it from you? Thanks.
Yes you can buy it, they come in 10mg or 20 mg caps. Just check
which strength you need.
Hi, I had to sign for a purchase of Nurofen plus at another pharmacy. Is that normal?
Yes, Nurofen is a pharmacy only medicine and by law you will need to sign for it.
Hi, can you sell me the morning after pill?
Yes we can, we will just have to go through a few questions with you first. Call in and see us, it should only take a about 5 minutes.
I have a very runny nose and head cold. Since they changed the cold remedy formulas I find them ineffective. I have meetings all day and need to get this sorted. Can you help?
Yes, they have changed the decongestant in all cold flu remedies and these are not as effective. However, there is a new nose spray out which is very good at drying up runny noses. We combine this spray with Codral day and night at a discounted price to make the purchase reasonable. I'm sure it will solve your problem!
I think I might have a urinary infection and can't get in to my doctor. Can you help?
Yes, once we have confirmed you have a UTI, I can prescribe a very effective antibiotic for that condition.